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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Drop-In / Drop-Off

Clients can drop pets off for treatment in our hospital during regular business hours Monday-Friday. Acceptable appointments for drop-in/drop-off include annual exams with vaccines, sick exams, injured pets, and baths.  

*Please plan to spend a few minutes during drop off to go over the needs of your pet during their stay with one of our technicians.  

You are welcome to leave your pet with us for their treatment and return later the same day. There is no additional cost for this service.

"I have nothing bad to say about you folks. Every time I've been there you've been very professional and very accommodating. You guys don't push needless tests or fees on me, even when my cats are ill. Your vets and techs are always very knowledgeable and willing to say,"let me look into that first", before answering something they aren't completely sure about. This is absolutely the best clinic I have ever dealt with. I recommend this place to anyone that is needing veterinary care."

Echo K.

Book Appointment (850) 994-0677
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